Scottlarock 12 Posted August 22 Fair play, the new app is way way better than before. Even the forum is integrated in the app and not on a separate Web page lol Well done folks 👏 Share this post Link to post Share on other sites
Baldyboy 1 Posted August 22 It is if you can login! Had to do a password reset to get into mine as couldn’t get in for some reason! 1 Share this post Link to post Share on other sites
shefcanary 2,955 Posted August 22 I've got in on my Andriod phone, and also on my Windows PC. There are still a few issues though. On the phone the chance to comment on stories seems to have disappeared. On the PC I cannot access any news items - I keep getting directed to a page "about:blank#blocked Anyone else have this and got around it? Do we just have to be patient @SouthwellC? Share this post Link to post Share on other sites
CaptCanary 72 Posted August 22 It looks good, I like it. I don't have the option to comment either. I seem to have to log back in every hour or so too, so it doesn't appear to remember credentials. Anyone else had that? 2 Share this post Link to post Share on other sites
Serinus Canaria Domestica 57 Posted August 22 58 minutes ago, Baldyboy said: It is if you can login! Had to do a password reset to get into mine as couldn’t get in for some reason! Ditto Share this post Link to post Share on other sites
shefcanary 2,955 Posted August 22 Update on the update: everything now seems tickety boo on the Windows PC. However, still no comments facility on the android and like Capt Canary I had to log in again to read a news item. Share this post Link to post Share on other sites
TheGoogler 604 Posted August 22 One suggestion. Rather than post news first onto twitter, can't something be done so that app subscribers get the information from those tweets or simultaneously? As a paid subscriber I feel I get the news second behind those still using that rancid app. 1 Share this post Link to post Share on other sites
Pyro Pete 2,354 Posted August 22 I like the new design. Personally, I would hide those top & bottom menu items behind a tidy three line hamburger menu. 1 Share this post Link to post Share on other sites
CANARYKING 708 Posted August 22 I’ve forgotten my password, when I click on to get a new one it keeps asking me for the old one ! Share this post Link to post Share on other sites
Baldyboy 1 Posted August 22 (edited) It’s let me log in to here fine, yet when I try to access stories says my user details are incorrect! It really pees me off when so called upgrades make something worse when it was working fine previously 😡😡😡 Edited August 22 by Baldyboy Share this post Link to post Share on other sites
Grick 7 Posted August 22 5 hours ago, CaptCanary said: It looks good, I like it. I don't have the option to comment either. I seem to have to log back in every hour or so too, so it doesn't appear to remember credentials. Anyone else had that? The app looks great but is less intuitive to use (comment, stay logged in etc.) on an android device than its predecessor. Needs more work. Share this post Link to post Share on other sites
Deptford Yellow 295 Posted August 22 Is there a new app - I assume I’m still on the old one …? Does it matter ? Share this post Link to post Share on other sites
CaptCanary 72 Posted August 22 (edited) Even though you have to sign back in almost every time you open the app to read a new story, it does keep you signed in on the forum, which is now embedded in the app. EDIT: Just had a new update, maybe it'll fix the need to sign in each time. Edited August 22 by CaptCanary Share this post Link to post Share on other sites
CANARYKING 708 Posted August 22 I’m still going round in circles, forgotten my password, tried numerous times to get a new one BUT it keeps asking for the old one before I can get the new one, HELP !!! Share this post Link to post Share on other sites
Pyro Pete 2,354 Posted August 22 2 hours ago, Deptford Yellow said: Is there a new app - I assume I’m still on the old one …? Does it matter ? It's just an update to the current one. Share this post Link to post Share on other sites
Monty13 2,736 Posted August 22 I can’t get the shortcuts at the top of the home screen to work anymore. Have to tap multiple times eventually it works. Share this post Link to post Share on other sites
Baldyboy 1 Posted August 22 It’s getting beyond a joke ffs! A service that’s paid for but you can’t use! Come on moderators sort this out or give us a refund! @SouthwellC Share this post Link to post Share on other sites
NWC 315 Posted August 23 A pretty poor show tbf. I have to log in every time I use it, and then have to log in again for the forum. You do expect better for a paid service. Share this post Link to post Share on other sites
Baldyboy 1 Posted August 23 Absolutely awful, considering it’s a paid for app! Pink Un should be ashamed of it. I’ve tagged @SouthwellC and messaged him on X but no answer. If they can’t sort it then go back to the old style of I’m not paying anymore for something I can’t use properly 😡 Share this post Link to post Share on other sites
CaptCanary 72 Posted August 23 Did you get the new update last night? That fixed the issue requiring you to sign in each time for me. The latest version on Android is 10.0.21. Share this post Link to post Share on other sites
SouthwellC 191 Posted August 23 Hi @Baldyboy - I have replied on X, did so last night so hopefully you’ve seen that message. Sorry to hear you’re having issues. We are aware of some teething issues since moving the app over - our IT team is working on a solution. If this persists, email nq-digital.subs@newsquest.co.uk and they’ll ensure to get it sorted for you 👍 Share this post Link to post Share on other sites
Bomber 57 Posted August 23 Clicking on the links at the top and nothing is happening Share this post Link to post Share on other sites
Bomber 57 Posted August 23 Im now clicking on a story on latest news after eventually getting in and now it’s saying I have not subscribed - I beg to differ Share this post Link to post Share on other sites
SouthwellC 191 Posted August 23 On 22/08/2024 at 11:10, shefcanary said: I've got in on my Andriod phone, and also on my Windows PC. There are still a few issues though. On the phone the chance to comment on stories seems to have disappeared. On the PC I cannot access any news items - I keep getting directed to a page "about:blank#blocked Anyone else have this and got around it? Do we just have to be patient @SouthwellC? Yeah, sadly this latest update doesn’t have the option to comment. I know it’s something the guys behind the scenes are working to get ready ASAP. 1 1 Share this post Link to post Share on other sites
Baldyboy 1 Posted September 2 I’ve finally managed to log in with no problems! It’s only taken 2 weeks 🤣🤣 Share this post Link to post Share on other sites
Parma Ham's gone mouldy 2,462 Posted September 2 On 23/08/2024 at 15:15, SouthwellC said: Hi @Baldyboy - I have replied on X, did so last night so hopefully you’ve seen that message. Sorry to hear you’re having issues. We are aware of some teething issues since moving the app over - our IT team is working on a solution. If this persists, email nq-digital.subs@newsquest.co.uk and they’ll ensure to get it sorted for you 👍 I’ve mailed them C. Let’s see. Parma Share this post Link to post Share on other sites
