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Craig Brown

NORWICH CITY'S POLICY FOR METHOD OF PAYMENT FOR AWAY GAMES IS CRAP

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I am not very happy with Norwich City''s policy on how supporters wish to pay for away games. For a while now fans have had to fill in application forms in order to get a ticket for an away game. But the club has now decided to no longer accept cash as payment, now they are saying that you have to give them your direct debit card details so that the money comes straight out of your account, or you have to pay by cheque. Why isn''t cash an acceptable form of payment? The club just demonstrates to me that they are acting selfishly and not in the best interest of the fans and their wishes. Also the other thing that really pisses me off is that fans cannot get a refund after they have brought a ticket. Its really just getting beyond a joke the way they are treating Norwich City supporters.

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[quote user="HoltsRightFoot"] I don''t think its crap, Debit cards are the best way for the club to go about it.

What if your money got stolen or something? They could just say ''oh he/she didn''t give us any''.[/quote]

"For the club," its not about what is best for the club is about what is best for the fans. The fans come first not the club.

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What I''ve done in the past is not put my card details on the form and say that instead you''ll pay for and collect the ticket in person at the box office!

I know others who''ve done this as well and its never been a problem and the clubs never said anything about it!

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the whole way NCFC do their ticketing is a bit village to be honest...10 away stubs, written applications and alike are "league one"...not Premier league.

I sit next to a spurs fan for most opf my working week (poor me) and theirs is all online (bar the odd special case) and loyalty points are key to how you are graded.

see below...

Tue 27 December 2011 K.O. 19:30 (AWAY) Carrow Road

Norwich City (Away)

27.12.2011

19:30pm

Allocation 2,400

Prices: Adult £45.00 U’16 £25.00 U’12 £15.00 Over 65 £35.00

One Hotspur Season Ticket Holders can apply online https://www.eticketing.co.uk/tottenhamhotspur/default.aspx or by submitting an application form, which can be obtained from the ticket office, no later than 5.00pm on Friday 18th November.

One Hotspur Bronze / Lilywhite members can apply online https://www.eticketing.co.uk/tottenhamhotspur/default.aspx or by submitting the away match application form, which can be obtained from the ticket office, from 5.00pm on Friday 18th November and no later than 5pm on Monday 28th November.

Loyalty Points: 5

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[quote user="Kidderminster Canary"]before anyone comments on last post it should read CashLess[/quote]

Install a spell-checker [img]http://services.pinkun.com/FORUMS/PINKUN/CS/emoticons/emotion-21.gif[/img]

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Why would anyone want to send cash in the post anyway? I haven''t done that since I used to get pound coins sellotaped to a card for my Birthday from my Gran.

 

It seems that the most secure and minimal effort way is to give them your card details. If you don''t win in the ballot, you don''t get any money deducted, and if you do it just comes out of your account.

 

If it''s fear of getting your details stolen then at least you''re insured from this as opposed to someone nicking the envelope with your cash in and the club just saying "Well we never received anything."

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[quote user="Tangible Fixed Assets anyone"]Not having to pay in alot of cash probably saves the club bank charges.[/quote]

Don''t think there''s any bank charges for paying in cash but guess it saves someone daily trips to the bank if its all done by card payment.

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Cards and BACS payments makes for an easily audit trail which is what a business wants these days unfortunately for those who would rather deal in cold hard cash.

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Some of you really need to wise up as to why we operate certain systems.

The written application system operates in many cases to enssure the club does not waste money by taking tickets they cannot sell.

 

A lot of the prem teams have several allocations (as we do) and the application process determines the demand and therefore the allocaton required.

 

At Wolves for example the club is given an inital allocaiton automatically, lets say 2,500. Norwich only pay for the tickets they actually sell within this allocation and return the rest. If we choose the second, lets say 4,000 tickets, Norwich pays for every single ticket regardless of whether the ticket is sold.

 

There is nothing ''village'' about it. Try getting half of our fans to comprehend more than a pen and paper. Sending cash through the post is very bad business practice, can''t think of any other instances where this still happens.

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The thing is though if you have bills to pay you cannot always guarantee that you will be able to have money coming out straight out of your account. But if you are able to save money over a period of weeks then you will have enough money to pay by cash. So paying by cash is better if you want to save up before you pay.

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[quote user="cityangel"]

[quote user="Tangible Fixed Assets anyone"]Not having to pay in alot of cash probably saves the club bank charges.[/quote]

Don''t think there''s any bank charges for paying in cash but guess it saves someone daily trips to the bank if its all done by card payment.

[/quote]

Why would the bank want to employ people to count the cash paid in by business customers and not charge for it?

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[quote user="Brighton Yellow"]

Some of you really need to wise up as to why we operate certain systems.

The written application system operates in many cases to enssure the club does not waste money by taking tickets they cannot sell.

 

A lot of the prem teams have several allocations (as we do) and the application process determines the demand and therefore the allocaton required.

 

At Wolves for example the club is given an inital allocaiton automatically, lets say 2,500. Norwich only pay for the tickets they actually sell within this allocation and return the rest. If we choose the second, lets say 4,000 tickets, Norwich pays for every single ticket regardless of whether the ticket is sold.

 

There is nothing ''village'' about it. Try getting half of our fans to comprehend more than a pen and paper. Sending cash through the post is very bad business practice, can''t think of any other instances where this still happens.

[/quote]

In addition it makes it easier for the ticket office at NCFC to charge your debit or credit card when they actually issue an away ticket(s). No need to return cash for tickets they cant supply.

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[quote user="Craig Brown"]The thing is though if you have bills to pay you cannot always guarantee that you will be able to have money coming out straight out of your account. But if you are able to save money over a period of weeks then you will have enough money to pay by cash. So paying by cash is better if you want to save up before you pay.[/quote]

You save up by leaving the cash in the bank account and let them debit your account rather than withdrawing it and handing over the cash...........same difference! Lol!

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Personally Ive got no problem with it. The only people that might are those that maybe have a basic bank account with no debit card, and I agree that the system doesnt really cater for them. The suggestion about not giving any card details is a good idea, perhaps giving an email address instead - the club can then give say 48 hours to come in and pay - or pay over the phone or whatever - after which they''ll reallocate the ticket to someone else. Alternatively its a case of getting someone with a debit or credit card to pay and you pay them back

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[quote user="Barclay hero"]Personally Ive got no problem with it. The only people that might are those that maybe have a basic bank account with no debit card, and I agree that the system doesnt really cater for them. The suggestion about not giving any card details is a good idea, perhaps giving an email address instead - the club can then give say 48 hours to come in and pay - or pay over the phone or whatever - after which they''ll reallocate the ticket to someone else. Alternatively its a case of getting someone with a debit or credit card to pay and you pay them back[/quote]Paypal...straight out your bank account. all payments are insured.jobs a goodun!

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There is some duff advice in this thread.  The QPR app form clearly says in the "not so small print" failure to provide a credit card will see your app not included in the ticket process. 

You have been warned!

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[quote user="Craig Brown"]The thing is though if you have bills to pay you cannot always guarantee that you will be able to have money coming out straight out of your account. But if you are able to save money over a period of weeks then you will have enough money to pay by cash. So paying by cash is better if you want to save up before you pay.[/quote]

But paying by cash you would still pay for the tickets at the same time. At the end of the day you can either afford it or you can''t. This whole discussion is a load of crap

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