Ashwood 25 Posted March 1, 2023 I pay for my season ticket by direct debit - am I right in thinking that unless I cancel, my season ticket will automatically renew. ? Share this post Link to post Share on other sites
Daz Sparks 1,558 Posted March 1, 2023 3 minutes ago, Ashwood said: I pay for my season ticket by direct debit - am I right in thinking that unless I cancel, my season ticket will automatically renew. ? Correct. 1 Share this post Link to post Share on other sites
TIL 1010 5,246 Posted March 1, 2023 55 minutes ago, Ashwood said: I pay for my season ticket by direct debit - am I right in thinking that unless I cancel, my season ticket will automatically renew. ? You should have received a letter stating exactly that and checking that your personal and bank details are correct plus the dates and amount of your direct debit for 2023/24. Share this post Link to post Share on other sites
Branston Pickle 4,150 Posted March 1, 2023 (edited) 1 hour ago, Ashwood said: I pay for my season ticket by direct debit - am I right in thinking that unless I cancel, my season ticket will automatically renew. ? Yup, so long as your bank details are the same. Edited March 1, 2023 by Branston Pickle Sp Share this post Link to post Share on other sites
Matt Juler 211 Posted March 2, 2023 I had to double check my letter last night after seeing the 18k story. Either the club are being presumptuous that all those on DD are going to renew (which is probably correct for 99%), or a lot less people make use of the 0% DD option that I thought. Share this post Link to post Share on other sites
Ashwood 25 Posted March 2, 2023 21 minutes ago, Matt Juler said: I had to double check my letter last night after seeing the 18k story. Either the club are being presumptuous that all those on DD are going to renew (which is probably correct for 99%), or a lot less people make use of the 0% DD option that I thought. Exactly this, which is why I initially raised the question. Only problem for me was that I had already binned the renewal letter ! Share this post Link to post Share on other sites
GMF 1,010 Posted March 2, 2023 If you are already paying by DD, you have until the 15 March to notify the ticket office if you don’t wish to continue, otherwise they will auto renew your ST and take another DD at the end of March. Share this post Link to post Share on other sites
TIL 1010 5,246 Posted March 2, 2023 3 minutes ago, GMF said: If you are already paying by DD, you have until the 15 March to notify the ticket office if you don’t wish to continue, otherwise they will auto renew your ST and take another DD at the end of March. Which is exactly what it said in the renewal letter but then again not much good if you binned it. Share this post Link to post Share on other sites
GMF 1,010 Posted March 2, 2023 6 minutes ago, TIL 1010 said: Which is exactly what it said in the renewal letter but then again not much good if you binned it. I didn’t 😉 Share this post Link to post Share on other sites
shefcanary 2,955 Posted March 2, 2023 Did anyone else get £10 d/d'ed from their account by the club yesterday, then got it credited back this morning? I think somewhere in the background they must have the old shareholders membership thing going on. "Nuts & bolts" customer service rather than flashy media films please NCFC marketing and engagement team. D'oh! Share this post Link to post Share on other sites
TIL 1010 5,246 Posted March 2, 2023 24 minutes ago, shefcanary said: Did anyone else get £10 d/d'ed from their account by the club yesterday, then got it credited back this morning? I think somewhere in the background they must have the old shareholders membership thing going on. "Nuts & bolts" customer service rather than flashy media films please NCFC marketing and engagement team. D'oh! No. Share this post Link to post Share on other sites
shefcanary 2,955 Posted March 2, 2023 13 minutes ago, TIL 1010 said: No. They treat you well sir! 🙂 Share this post Link to post Share on other sites
