Membership cards & details

[Guest]

Now I know there have been problems recently with people receiving cards with other people''s details on... but it seems the problem isn''t fixed yet.I hadn''t received anything at all from the club before today bar tickets for the Spurs match. No cards with Mr F Bloggs on, nothing. Then today I picked up a letter which had my membership card (with my name on), and attached an ''apology'' for sending me a card with incorrect details on, even though I never received such a thing. [:S] It told me to discard my non-existant false card and reassured me that the information contained in the original pack, which I also never received, was correct.I am not the only NCFC member in my house, and they are yet to receive anything about their membership at all, so obviously the details balls up at the club is worse than expected. Worse than I thought anyway.

[First Wizard 0]

They still haven''t sorted out my correct card yet and all you get is a pre recorded message when you phone up, mind you, it did say by I would recieve it by this Friday, hmm? we shall see.

I can see me making another personal visit to them on Friday afternoon![:S]

[Evil Monkey 52]

Bet they''re looking forward to that, Wiz... anyone who''s ever worked in

a customer service role has a certain person who, when they call or

enter the office/shop, make you think "oh christ, it''s them

again..." something tells me that might be how the poor folks at NCFC

feel when they see your pointy hat float past the window........

[Unhinged Canary 375]

[quote user="Evil Monkey"]Bet they''re looking forward to that, Wiz... anyone who''s ever worked in

a customer service role has a certain person who, when they call or

enter the office/shop, make you think "oh christ, it''s them

again..." something tells me that might be how the poor folks at NCFC

feel when they see your pointy hat float past the window........[/quote]Awwwww...... There was me thinking he just appeared with a flash and a puff of smoke infront of the desk. Oh well.........

[First Wizard 0]

[quote user="Clipped Wizard"][quote user="Evil Monkey"]Bet they''re looking forward to that, Wiz... anyone who''s ever worked in a customer service role has a certain person who, when they call or enter the office/shop, make you think "oh christ, it''s them again..." something tells me that might be how the poor folks at NCFC feel when they see your pointy hat float past the window........
[/quote]

Awwwww...... There was me thinking he just appeared with a flash and a puff of smoke infront of the desk. Oh well.........
[/quote]

You are closer to the truth then you think mate!.[li][:D]

[InLambertWeTrust! 0]

[quote user="1st Wizard"]

They still haven''t sorted out my correct card yet and all you get is a pre recorded message when you phone up, mind you, it did say by I would recieve it by this Friday, hmm? we shall see.

I can see me making another personal visit to them on Friday afternoon![:S]

[/quote]I finally got my season ticket today[:$]

[:D]

[Evil Monkey 52]

[quote user="1st Wizard"]

[quote user="Clipped Wizard"]Awwwww...... There was me thinking he just appeared with a flash and a puff of smoke infront of the desk. Oh well.........[/quote]

You are closer to the truth then you think mate!.[li][:D]

[/quote]

So you just flash them whilst having a ciggy? Tsk...

[spudgfsh 0]

just a guess but it would probably be easier for them to send everyone an apology with their correct card regardless of whether they actually got the wrong card.

[Guest]

[quote user="spudgfsh"]just a guess but it would probably be easier for them to send everyone an apology with their correct card regardless of whether they actually got the wrong card.[/quote]Quoting from the letter..."Earlier this week you were sent a membership card with incorrect details on."Seems a bit personal for a general apology? Plus as I said it went on about this information "pack" that was supposed to have come with the rogue card.

[0ridgemanddMMyyyy0Falseen-USTrue 0]

Never mind our Chief Executive is doing an excellent job and fully earning his small salary.