Jump to content
Sign in to follow this  
PurpleCanary

Help!

Recommended Posts

Can anyone tell me how to get into the various sections of my account on the Norwich City site?! Having signed in, when I click on my name all I get is a list of my personal details and preferences, whereas what I want to find is the sections that show how much money, if any there is in my account, and whether a seat on buyback has been sold on yet.

I have had this problem in the past but once or twice the sections I want to see have appeared, without me knowing how I achieved that. I would ask the ticket office, but that does not reopen until Tuesday morning...

Share this post


Link to post
Share on other sites
2 hours ago, PurpleCanary said:

Can anyone tell me how to get into the various sections of my account on the Norwich City site?! Having signed in, when I click on my name all I get is a list of my personal details and preferences, whereas what I want to find is the sections that show how much money, if any there is in my account, and whether a seat on buyback has been sold on yet.

I have had this problem in the past but once or twice the sections I want to see have appeared, without me knowing how I achieved that. I would ask the ticket office, but that does not reopen until Tuesday morning...

Haven’t got a clue and far too idle to try and help. 

Share this post


Link to post
Share on other sites

When I’ve logged in on the top right you have the person icon and below it 3 lines, I find if I keep pressing them the info you want will sometimes appear but I can’t explain how I’ve got to it.😳 for whatever that’s worth.

Share this post


Link to post
Share on other sites
6 hours ago, It's Character Forming said:

When I’ve logged in on the top right you have the person icon and below it 3 lines, I find if I keep pressing them the info you want will sometimes appear but I can’t explain how I’ve got to it.😳 for whatever that’s worth.

Thanks. Those three lines don't appear on my desktop but do on my ipad, but even on the latter don't produce that menu I need to get into. I will keep trying.

Share this post


Link to post
Share on other sites

Go the site - I stay logged in,  but if not, log on - go the top right where is will say "Hi Purple" and let your mouse hover over this and a drop down menu of about 10 items appears. You will  find account details, purchase history and what you want there - including an option to contact the club.

Now if only I could get Pink Un + to work 🙁

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...