HazzaJet 267 Posted July 28, 2022 Hello, I downloaded the Pink un app to my iPad and then to android phone a while back. My free trial ended a long time back and when I’m logged out on my iPad it says I have an active subscription and so can still view, but when I’m logged in it says I don’t have an active subscription and so I can no longer view it via my phone. I emailed about the problem yesterday but they can’t help as according to them I don’t have an active subscription. Does anyone know if there’s a way that I can link my subscription on my iPad to my account or cancel my subscription and restart again? Share this post Link to post Share on other sites
Pyro Pete 2,353 Posted July 28, 2022 If you are paying for a subscription, the PinkUn+ team should be able to help you out. Just go to My Account, then Contact Us. Share this post Link to post Share on other sites
HazzaJet 267 Posted July 28, 2022 1 hour ago, Pyro Pete said: If you are paying for a subscription, the PinkUn+ team should be able to help you out. Just go to My Account, then Contact Us. I did, but they can’t help me out as according to them I don’t have an active subscription. From what I’ve read I think I need to cancel the direct debit, and restart, making sure I subscribe via the Pink Un website Share this post Link to post Share on other sites
