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Betting Room 25% extra winnings promo

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Placed a winning bet at the betting room office at the back of the N&P on Friday and decided to take up the 25% extra winnings offer by collecting online as there was a biq queue. I set up an account and tried to register the claim but it took me down a series of dead-end links and then nothing. I had to use the live chat function to get someone to help who took the info and promised to pay it within 48hours. I checked again this afternoon and guess what? So, back to the live support chat system and another promise to pay.

I know that strictly they are nothing to do with the club, but this is starying to feel a bit of a con.

Wondering if anyone else has had problems?

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