xyz 0 Posted September 10, 2010 Does any one know who to get in contact withabout the "customer charter" .I was one of the lads aressted after the leeds game,the case has been to court and pleaded not guilty so our football ban was overturned by the courts and we have to back to court in due course for a trial.just received lettter from club placing a club ban till out come of caseDoes any one on this board have any knowledge of the "charter" and how to appeal against it. Share this post Link to post Share on other sites
GMF 720 Posted September 10, 2010 It''s available on the Club Website under the Fans setion, there''s a link to the Customer Charter Share this post Link to post Share on other sites
William Darby 0 Posted September 10, 2010 Unfortunately the club can do what it wants, whether it ''sucks'' or not. Share this post Link to post Share on other sites
bgc 0 Posted September 10, 2010 Why were there arrests after the Leeds game? Share this post Link to post Share on other sites
The Walking Man 13 Posted September 10, 2010 http://www.canaries.co.uk/page/CustomerCharter/0,,10355,00.htmlDetails of how to appeal should have been outlined in the letter you recieved from the club. Share this post Link to post Share on other sites
barclaystand 0 Posted September 10, 2010 [quote user="xyz"]Does any one know who to get in contact withabout the "customer charter" .I was one of the lads aressted after the leeds game,the case has been to court and pleaded not guilty so our football ban was overturned by the courts and we have to back to court in due course for a trial.just received lettter from club placing a club ban till out come of caseDoes any one on this board have any knowledge of the "charter" and how to appeal against it.[/quote]Don''t be silly and put yourself into a situation where you have the chance to be arrested, then you you wouldn''t have to appeal a ban. Simples. Share this post Link to post Share on other sites
barclaystand 0 Posted September 10, 2010 Don''t be silly and put yourself into a situation where you have the chance to be arrested, then you you wouldn''t have to appeal a ban. Simples. Share this post Link to post Share on other sites
xyz 0 Posted September 10, 2010 Barlcystand hindsight a great thing and please dont preach to me.In the letter it did not have any thing about appealing. Share this post Link to post Share on other sites
Buzz Killington 0 Posted September 10, 2010 They can accept or refuse service to anyone they choose I''m afraid. Harsh, considering you had your ban overturned, but that''s customer service for you. Its the same in clubs, shops restaurants etc. Share this post Link to post Share on other sites
BroadstairsR 0 Posted September 10, 2010 What did you (supposedly) do? Share this post Link to post Share on other sites
Salford 0 Posted September 10, 2010 [quote user="barclaystand"]Don''t be silly and put yourself into a situation where you have the chance to be arrested, then you you wouldn''t have to appeal a ban. Simples.[/quote] Alright mum... Share this post Link to post Share on other sites
xyz 0 Posted September 10, 2010 As we walked over the bridge near the compleat leeds bombed us with glasses ashtrays ,so a few of the lads started to sing "we are top of the league" and" we all hate leeds scum"and" Galatasary" and thats it .we have been charged with sec4 and obstuction of the highway.we went to court a few weeks ago and the courts droped the ban but now the club has banned us Share this post Link to post Share on other sites