keelansgrandad 6,679 Posted November 29, 2022 A question if you are. Since the last update, Save as and copy have stopped working or the dialogue box says not responding. Anyone know how to sove it? I do not have any restore points before the update. Share this post Link to post Share on other sites
littleyellowbirdie 2,412 Posted November 29, 2022 Have you tried turning it off and turning it on again? No specific answer to that problem, but type CMD in the search box on the bottom bar, right click CMD and choose run as administrator, then type sfc /scannow and hit enter. This does a system file check and corrects any errors. Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted November 29, 2022 1 hour ago, littleyellowbirdie said: Have you tried turning it off and turning it on again? No specific answer to that problem, but type CMD in the search box on the bottom bar, right click CMD and choose run as administrator, then type sfc /scannow and hit enter. This does a system file check and corrects any errors. I tried the cmd jobbie and it wouldn't let me do it, it said something about administrator. Thanks anyway. Share this post Link to post Share on other sites
littleyellowbirdie 2,412 Posted November 29, 2022 Â Yes. Right click CMD and choose 'run as administrator' from the menu that pops up. Then click yes in the dialog that pops up. This opens CMD with admin privileges which will allow the sfc command to run. Also worth running chkdsk c /f /r in CMD in admin mode. Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted November 29, 2022 1 hour ago, littleyellowbirdie said: Â Yes. Right click CMD and choose 'run as administrator' from the menu that pops up. Then click yes in the dialog that pops up. This opens CMD with admin privileges which will allow the sfc command to run. Also worth running chkdsk c /f /r in CMD in admin mode. Cheers, I'll give it ago. Share this post Link to post Share on other sites
littleyellowbirdie 2,412 Posted November 29, 2022 (edited) 1 hour ago, keelansgrandad said: Cheers, I'll give it ago. You're not talking about Word specifically are you? They've actually got rid of save as in word. https://support.microsoft.com/en-us/topic/where-is-save-as-56d9b6bb-e3bd-42d7-8253-e10039d62d3a The copy issue may be a deeper issue though. Edited November 29, 2022 by littleyellowbirdie Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted November 29, 2022 1 hour ago, littleyellowbirdie said: You're not talking about Word specifically are you? They've actually got rid of save as in word. https://support.microsoft.com/en-us/topic/where-is-save-as-56d9b6bb-e3bd-42d7-8253-e10039d62d3a The copy issue may be a deeper issue though. I think it is deeper. I tried scannow but it hasn't worked. I will try chkdsk. Share this post Link to post Share on other sites
MooreMarriot 298 Posted November 29, 2022 Seems to be a known issue : https://www.ubackup.com/windows-10/copy-and-paste-not-working-windows-10-jkzbj.html Share this post Link to post Share on other sites
littleyellowbirdie 2,412 Posted November 29, 2022 1 hour ago, keelansgrandad said: I think it is deeper. I tried scannow but it hasn't worked. I will try chkdsk. When you say it didn't work, what message did it come back with? There's normally a choice of 3: No corruption found; Corrupt files found and fixed; corrupt files found but unable to fix. Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted November 30, 2022 15 hours ago, littleyellowbirdie said: When you say it didn't work, what message did it come back with? There's normally a choice of 3: No corruption found; Corrupt files found and fixed; corrupt files found but unable to fix. It said it had completed its task etc. I then tried a save as and it didn't work. And I have now used chkdsk with all of its variations and save as still doesn't work. It all happened after a windows 10 update. Share this post Link to post Share on other sites
SteveN8458 60 Posted November 30, 2022 Just a thought, but as this started after a windows 10 update, can you not just remove the update?? Â https://support.microsoft.com/en-us/windows/how-to-uninstall-a-windows-update-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0 Â SteveN Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted November 30, 2022 41 minutes ago, SteveN8458 said: Just a thought, but as this started after a windows 10 update, can you not just remove the update?? Â https://support.microsoft.com/en-us/windows/how-to-uninstall-a-windows-update-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0 Â SteveN Thanks, I will give it a try Share this post Link to post Share on other sites
littleyellowbirdie 2,412 Posted November 30, 2022 4 hours ago, keelansgrandad said: It said it had completed its task etc. I then tried a save as and it didn't work. And I have now used chkdsk with all of its variations and save as still doesn't work. It all happened after a windows 10 update. I assume you've restarted since completing both? Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted November 30, 2022 26 minutes ago, littleyellowbirdie said: I assume you've restarted since completing both? Yep. I have uninstalled all the windows updates back to September as our friend SteveN suggested. And it still won't allow Save as or Copy. Luckily some menus that I had prepared have saved to PDF but certainly graphics do not save as. Share this post Link to post Share on other sites
Creative Midfielder 1,976 Posted November 30, 2022 5 hours ago, keelansgrandad said: It said it had completed its task etc. I then tried a save as and it didn't work. And I have now used chkdsk with all of its variations and save as still doesn't work. It all happened after a windows 10 update. Sadly I think you have hit the nail on the head right there. As SteveN has already said, I would remove it. Share this post Link to post Share on other sites
Norfolk Dan 304 Posted November 30, 2022 Format 😄 is a good one to try    Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted November 30, 2022 36 minutes ago, Creative Midfielder said: Sadly I think you have hit the nail on the head right there. As SteveN has already said, I would remove it. I have unfortunately and nothing has changed. Might have to take it to a pal up the road to look at it. I can live without it but wlould like it working fully. Â Share this post Link to post Share on other sites
littleyellowbirdie 2,412 Posted December 1, 2022 (edited) On 29/11/2022 at 22:08, keelansgrandad said: I think it is deeper. I tried scannow but it hasn't worked. I will try chkdsk. Reading further, they've replaced 'save as' with 'save a copy'. It does pretty much the same thing. Can you see that option? The only difference is that, whereas save as moved you to the newly created file for editing, 'save a copy' leaves you working on the file you originally opened instead of the one you've just created. Utterly ridiculous change, but there you go. Where are you at with copy and paste? Edited December 1, 2022 by littleyellowbirdie Share this post Link to post Share on other sites
Google Bot 3,230 Posted December 1, 2022 Sounds like it could be a storage location that's failing for some reason, the save as or save copy dialogs will both check available resources before showing. Do you have any network locations, external drives, usb sticks or drive mappings connected that could cause this? And how is file explorer working, is that ok? Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted December 1, 2022 (edited) Thanks for all your help chaps. It appears it is fixed. I deleted one more stubborn update and now it is working. Trouble is I have an update pending so I am not sure whether to ignore it or not. Once again, shows what having mates on forums can achieve. Thanks to all. If any of you are going to Swansea next week I will buy you a pint. Edited December 1, 2022 by keelansgrandad Share this post Link to post Share on other sites
SteveN8458 60 Posted December 1, 2022 So it appears that the 'stubborn' update was causing the problem. Can you remember which one it was? From memory, not sure how/where, but you can select individual updates and flag them to be ignored/not installed. Anyone else jump in here?? Â SteveN Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted December 1, 2022 1 hour ago, SteveN8458 said: So it appears that the 'stubborn' update was causing the problem. Can you remember which one it was? From memory, not sure how/where, but you can select individual updates and flag them to be ignored/not installed. Anyone else jump in here??  SteveN I can't remember which one it was. There were five updates that could have caused the problem chronologically. Four deleted straight away but one took a lot of persuasion. Apparently this stops windows 10 updates. Not sure if it does with 11. To disable automatic updates on Windows 10 permanently, use these steps: Open Start. Search for gpedit.msc and click the top result to launch the Local Group Policy Editor. Navigate to the following path: Computer Configuration > Administrative Templates > Windows Components > Windows Update Double-click the "Configure Automatic Updates" policy on the right side. Check the Disabled option to turn off automatic Windows 10 updates permanently. Share this post Link to post Share on other sites
littleyellowbirdie 2,412 Posted December 1, 2022 (edited) 22 minutes ago, keelansgrandad said: I can't remember which one it was. There were five updates that could have caused the problem chronologically. Four deleted straight away but one took a lot of persuasion. Apparently this stops windows 10 updates. Not sure if it does with 11. To disable automatic updates on Windows 10 permanently, use these steps: Open Start. Search for gpedit.msc and click the top result to launch the Local Group Policy Editor. Navigate to the following path: Computer Configuration > Administrative Templates > Windows Components > Windows Update Double-click the "Configure Automatic Updates" policy on the right side. Check the Disabled option to turn off automatic Windows 10 updates permanently. Copy and paste is such a ridiculously common feature on any OS that I'm finding it really hard to believe there is really an issue with an update that has broken copy and paste in Windows 10, or else there'd be riots on the streets. Okay, possibly a mild exagerration, but we'd definitely be hearing a lot more about it. Having read a bit more, Microsoft have been adding features to clipboard that could potentially cause issues. The other worry I have here is that a significant number of updates are about security, and Windows is the number one target for malevolent hackers to find vulnerabilities to compromise user data; if you take yourself off Windows standards upgrade schedule you're increasing your security risks unless you resolve to pay really close attention to what updates are offered and when. As for the save as/save a copy thing, this is a design decision by Microsoft; ultimately it's only going to get harder and harder to avoid what is basically a mandatory change coming from their design team, whether you like it or not. Great bit of sleuthing on your part, but I wouldn't be happy leaving it at that with a workaround rather than a real fix. Two other things to consider would be disabling clipboard history and reenabling it to flush it: https://www.majorgeeks.com/content/page/how_to_disable_clipboard_history_in_windows_10.html Also, in CMD as administrator again (right click and 'run as administrator like with sfc): dism /online /cleanup-image /restorehealth Edited December 1, 2022 by littleyellowbirdie Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted December 1, 2022 2 hours ago, littleyellowbirdie said: Copy and paste is such a ridiculously common feature on any OS that I'm finding it really hard to believe there is really an issue with an update that has broken copy and paste in Windows 10, or else there'd be riots on the streets. Okay, possibly a mild exagerration, but we'd definitely be hearing a lot more about it. Having read a bit more, Microsoft have been adding features to clipboard that could potentially cause issues. The other worry I have here is that a significant number of updates are about security, and Windows is the number one target for malevolent hackers to find vulnerabilities to compromise user data; if you take yourself off Windows standards upgrade schedule you're increasing your security risks unless you resolve to pay really close attention to what updates are offered and when. As for the save as/save a copy thing, this is a design decision by Microsoft; ultimately it's only going to get harder and harder to avoid what is basically a mandatory change coming from their design team, whether you like it or not. Great bit of sleuthing on your part, but I wouldn't be happy leaving it at that with a workaround rather than a real fix. Two other things to consider would be disabling clipboard history and reenabling it to flush it: https://www.majorgeeks.com/content/page/how_to_disable_clipboard_history_in_windows_10.html Also, in CMD as administrator again (right click and 'run as administrator like with sfc): dism /online /cleanup-image /restorehealth Thanks again. 1 Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted December 2, 2022 Coincidence? Once I had removed the updates and the save as and copy returned, my usb headphones had awful reverb. I reinstalled drivers etc and it didn't improve. I had an update yesterday evening and lo and behold, no reverb anymore. Share this post Link to post Share on other sites
SteveN8458 60 Posted December 2, 2022 I was not suggesting you stop ALL updates, just the one causing your issue! Have a read here, this is what I intended. https://www.itechtics.com/hide-update-install-windows-10/ Â SteveN Share this post Link to post Share on other sites
keelansgrandad 6,679 Posted December 2, 2022 11 minutes ago, SteveN8458 said: I was not suggesting you stop ALL updates, just the one causing your issue! Have a read here, this is what I intended. https://www.itechtics.com/hide-update-install-windows-10/ Â SteveN Thanks Share this post Link to post Share on other sites
littleyellowbirdie 2,412 Posted December 2, 2022 45 minutes ago, keelansgrandad said: Coincidence? Once I had removed the updates and the save as and copy returned, my usb headphones had awful reverb. I reinstalled drivers etc and it didn't improve. I had an update yesterday evening and lo and behold, no reverb anymore. lol. That's proper weirdness. Share this post Link to post Share on other sites