wcorkcanary 4,329 Posted May 1, 2021 10 minutes ago, Nuff Said said: In other news, Wigan have a player called Joe Doodoo. I'm not sure I should still find that sort of thing funny at the age of 55. 🤨 Just a shame his parents didn't call him Aga. Or Indy. 1 Share this post Link to post Share on other sites
Wrathofthefarkely 54 Posted May 1, 2021 Working for me now 18 minutes ago, Nuff Said said: Share this post Link to post Share on other sites
Womble 0 Posted May 1, 2021 28 minutes ago, Harry53 said: Got any sound? Yes, working normally. Guess I was lucky - safari on Mac. Share this post Link to post Share on other sites
Nuff Said 5,089 Posted May 1, 2021 2 minutes ago, Wrathofthefarkely said: Working for me now Are you a season ticket holder? I need to pay first and can't get to the page to do that. Not going to pay £10 for half a match now. Share this post Link to post Share on other sites
Dean Coneys boots 1,398 Posted May 1, 2021 Finally in - also Mac and safari but I had all sorts of problems Share this post Link to post Share on other sites
phuio 0 Posted May 1, 2021 Just got on. I think they’ve fixed the problem. They need to refund the £10 though. It’s shockingly bad service. Share this post Link to post Share on other sites
Wacky Waving Inflatable Arm Flailing Tube Man 3,780 Posted May 1, 2021 1 minute ago, phuio said: Just got on. I think they’ve fixed the problem. They need to refund the £10 though. It’s shockingly bad service. I wouldn't hold your breath. I missed the first 35 minutes of Bournemouth away at the start of the season due to technical issues and when I asked for a refund or free pass to the next match, I received a response a over a fortnight later telling me no, because even though the game didn't work at all on my laptop, they said I was able to watch the final 65 minutes on my phone. I haven't used iFollow since. Share this post Link to post Share on other sites
scoop 38 Posted May 1, 2021 I know iFollow has ha its issues but what are the options next year, assuming we don't have full crowds back? Share this post Link to post Share on other sites
Alex Moss 2,165 Posted May 1, 2021 6 minutes ago, Wacky Waving Inflatable Arm Flailing Tube Man said: I wouldn't hold your breath. I missed the first 35 minutes of Bournemouth away at the start of the season due to technical issues and when I asked for a refund or free pass to the next match, I received a response a over a fortnight later telling me no, because even though the game didn't work at all on my laptop, they said I was able to watch the final 65 minutes on my phone. I haven't used iFollow since. Yep, I got stitched by them earlier this season - ordinarily that would be it for me, but it’s Norwich we’re talking about here so I relented I’m ashamed to say. But yep, their customer service is crap, fair play for you holding your ground. Got in on the 35th minute, but they should give everyone that has paid and missed a third of the Reading match the Barnsley game for free after today’s debacle. Share this post Link to post Share on other sites
Greavsy 2,412 Posted May 1, 2021 16 minutes ago, phuio said: Just got on. I think they’ve fixed the problem. They need to refund the £10 though. It’s shockingly bad service. Good luck with that.... They don't have a good track record. Share this post Link to post Share on other sites
Monty13 2,229 Posted May 1, 2021 Only saw 45 mins but luckily I feel that second half was worth the tenner even if iFollow sucks. Share this post Link to post Share on other sites
GenerationA47 749 Posted May 1, 2021 Out of the possible teams whose fans might get a refund for poor service this season.. I'd suggest us and Watford won't be prime candidates! 😞 Says the cynic in me Share this post Link to post Share on other sites
Mello Yello 2,281 Posted May 1, 2021 I tell yez, I was that close 10 mins into the game to jump on my bike with my collapsible ladder on my shoulder and pedal down to the ground and peer over the Hotel & Barclay stand separating wall....I really was.....but ifollow sorted itself out....so I didn't.....but I was deffo gonna do it..... Share this post Link to post Share on other sites
......and Smith must score. 1,336 Posted May 1, 2021 3 hours ago, Nuff Said said: Are you a season ticket holder? I need to pay first and can't get to the page to do that. Not going to pay £10 for half a match now. You missed a good half. I had trouble like this before but got in after ten minutes. All it took was an email to IFollow and they refunded the tenner anyway. Share this post Link to post Share on other sites
Nuff Said 5,089 Posted May 1, 2021 28 minutes ago, ......and Smith must score. said: You missed a good half. I had trouble like this before but got in after ten minutes. All it took was an email to IFollow and they refunded the tenner anyway. Yeah, in hindsight I now wish I’d paid it! ☹️ Share this post Link to post Share on other sites
The Bristol Nest 513 Posted May 1, 2021 Won't miss this 20th century option. I missed a top game and am not happy/ f off you amateurs. Share this post Link to post Share on other sites
Ken Hairy 3,760 Posted May 1, 2021 6 hours ago, scoop said: I know iFollow has ha its issues but what are the options next year, assuming we don't have full crowds back? Will be no ifollow as its an EFL agreement. No reason there won't be full capacity come August anyway 🤷♂️ Share this post Link to post Share on other sites
phuio 0 Posted May 2, 2021 22 hours ago, Wacky Waving Inflatable Arm Flailing Tube Man said: I wouldn't hold your breath. I missed the first 35 minutes of Bournemouth away at the start of the season due to technical issues and when I asked for a refund or free pass to the next match, I received a response a over a fortnight later telling me no, because even though the game didn't work at all on my laptop, they said I was able to watch the final 65 minutes on my phone. I haven't used iFollow since. Amazingly, got an email today apologising and refunding my £10. Share this post Link to post Share on other sites
......and Smith must score. 1,336 Posted May 2, 2021 20 hours ago, ......and Smith must score. said: You missed a good half. I had trouble like this before but got in after ten minutes. All it took was an email to IFollow and they refunded the tenner anyway. 19 hours ago, Nuff Said said: Yeah, in hindsight I now wish I’d paid it! ☹️ Someone on here just said they got a refund from iFollow today for the Bournemouth away game. Might be worth an email ? Share this post Link to post Share on other sites
Fuzzar 1,702 Posted May 2, 2021 Yes, I emailed them and they replied immediately to say refund should come through in 14 days. Share this post Link to post Share on other sites
Browno 36 Posted May 2, 2021 20 hours ago, Ken Hairy said: Will be no ifollow as its an EFL agreement. No reason there won't be full capacity come August anyway 🤷♂️ Club moving away from the EFL Digital platform this season - https://www.canaries.co.uk/News/2020/december/city-to-launch-new-website-and-app-in-digital-transformation/ Share this post Link to post Share on other sites