TIL 1010 4,656 Posted March 20, 2020 Access your Sky Sports package online and you can suspend payment until this Coronavirus is over but still receive all the sports channels. A few clicks and job done. Just checked my future payments and bingo the subscription has been reduced straightaway and all channels still active. 2 2 Share this post Link to post Share on other sites
A Load of Squit 5,066 Posted March 20, 2020 Just tried it & got an error message trying to access to web page. A new type of panicking, panic suspending! Â Share this post Link to post Share on other sites
dylanisabaddog 4,741 Posted March 20, 2020 1 minute ago, A Load of Squit said: Just tried it & got an error message trying to access to web page. A new type of panicking, panic suspending! Â I suspect its gone into overload! Worked fine for me 20 minutes ago. Thanks Tilly! I suppose Sky had to do this if it's going to ask the Premier League for its money back. At the moment BT doesn't appear to have followed suit Share this post Link to post Share on other sites
A Load of Squit 5,066 Posted March 20, 2020 2 minutes ago, dylanisabaddog said: I suspect its gone into overload! Worked fine for me 20 minutes ago. Thanks Tilly! I suppose Sky had to do this if it's going to ask the Premier League for its money back. At the moment BT doesn't appear to have followed suit I'll probably try again early tomorrow morning, there are some advantages of being an early riser. 😀 Share this post Link to post Share on other sites
ricardo 7,239 Posted March 20, 2020 Nothing from Virgin yet. Share this post Link to post Share on other sites
Bill 1,788 Posted March 20, 2020 10 minutes ago, ricardo said: Nothing from Virgin yet. rather self explanatory 😉 1 Share this post Link to post Share on other sites
Branston Pickle 3,598 Posted March 20, 2020 ...what Sport is there??? Share this post Link to post Share on other sites
Making Plans 929 Posted March 20, 2020 Always has been for me Share this post Link to post Share on other sites
king canary 7,455 Posted March 20, 2020 The channels are an absolute wasteland right now so not surprised they've done this. 1 Share this post Link to post Share on other sites
dylanisabaddog 4,741 Posted March 20, 2020 9 minutes ago, king canary said: The channels are an absolute wasteland right now so not surprised they've done this. They had to do it in order to claim their refund from EPL 🙄 Share this post Link to post Share on other sites
ec-p 89 Posted March 20, 2020 Thanks for the heads-up. Just paused mine online. Share this post Link to post Share on other sites
pearsos 56 Posted March 20, 2020 (edited) Just tried to do mine but getting a message - you are in a queue, is this normal?  Edited March 20, 2020 by pearsos Spelling mistake Share this post Link to post Share on other sites
......and Smith must score. 1,309 Posted March 20, 2020 2 hours ago, ricardo said: Nothing from Virgin yet. There's a surprise. Richard Branson's asking 8000-odd Virgin Atlantic staff to take an eight week unpaid break and when Virgin East Coast stiffed the British taxpayer for billions when Mr Big 'Ed couldn't make enough money from the East Coast rail franchise don't hold your breath. Share this post Link to post Share on other sites
TIL 1010 4,656 Posted March 20, 2020 1 hour ago, pearsos said: Just tried to do mine but getting a message - you are in a queue, is this normal?  That is what i got but got through within 2 or 3 minutes so stick with it mate. Share this post Link to post Share on other sites
SwindonCanary 455 Posted March 20, 2020 It's only got old replays on at the moment Share this post Link to post Share on other sites
shefcanary 2,340 Posted March 20, 2020 B ugger all to do with repayment from clubs. I've had plenty of friends trying to cancel their subscriptions and Sky fear that once habit broken subscribers won't come back. So makes sense to keep them on board for now FOC rather than lose them to BT or bad streams in future. Me I only ever used the latter or went to the pub.  All this talk that Sky can reclaim cash from clubs - absolute tosh. At most they may be able to reduce their payment pro-rata unplayed fixtures.  Sky are panicking like the rest of the corporate world. Good riddance if they go bust Share this post Link to post Share on other sites
Badger 2,389 Posted March 20, 2020 Anybody know if the same can be done with Sky Sports via Virgin? Share this post Link to post Share on other sites
TIL 1010 4,656 Posted March 20, 2020 2 minutes ago, Badger said: Anybody know if the same can be done with Sky Sports via Virgin? My brother in law has Virgin and he says no. 1 Share this post Link to post Share on other sites
ricardo 7,239 Posted March 20, 2020 18 minutes ago, TIL 1010 said: My brother in law has Virgin and he says no. I expect they will be forced into similar action to Sky or risk losing customers permanently. Share this post Link to post Share on other sites
dylanisabaddog 4,741 Posted March 20, 2020 31 minutes ago, shefcanary said: B ugger all to do with repayment from clubs. I've had plenty of friends trying to cancel their subscriptions and Sky fear that once habit broken subscribers won't come back. So makes sense to keep them on board for now FOC rather than lose them to BT or bad streams in future. Me I only ever used the latter or went to the pub.  All this talk that Sky can reclaim cash from clubs - absolute tosh. At most they may be able to reduce their payment pro-rata unplayed fixtures.  Sky are panicking like the rest of the corporate world. Good riddance if they go bust Err, no. It has everything to do with repayment from clubs. They can't claim they have lost money if they haven't lost money. Hence their action. It may look like they're being nice but they're not. Share this post Link to post Share on other sites
Crafty Canary 490 Posted March 20, 2020 All day all I get after the pause subscription button is a message to say the page can’t be found. I‘ve just tried again, no queue but same result. Share this post Link to post Share on other sites
Canary Wundaboy 1,349 Posted March 21, 2020 It just worked fine for me, thanks for the tip. Wasn’t looking forwards to hours on the phone on hold to Sky. Share this post Link to post Share on other sites
Aggy 739 Posted March 21, 2020 I had the same experience as crafty yesterday (and already this morning). I’ll likely give them a call later today. Share this post Link to post Share on other sites
king canary 7,455 Posted March 21, 2020 Did mine today, thanks for the tip Til Share this post Link to post Share on other sites
Daz Sparks 1,119 Posted March 21, 2020 Just paused mine, short wait for pages, but done in 2 minutes. Thanks for the heads up Mr T Share this post Link to post Share on other sites
CANARYKING 634 Posted March 21, 2020 Can you do this by e mail or do you have to phone ? Share this post Link to post Share on other sites
Daz Sparks 1,119 Posted March 21, 2020 4 minutes ago, CANARYKING said: Can you do this by e mail or do you have to phone ? On the website.  Share this post Link to post Share on other sites
A Load of Squit 5,066 Posted March 21, 2020 I managed to do it this morning (about 6 am) it didn't look like it had worked as the final 'review' screen just buffered. I went into the billing section and my April bill is the same, the suspension of the payment starts in May. Â Share this post Link to post Share on other sites
Crabbycanary3 994 Posted March 21, 2020 In a way, it would be nice if Sky Sports did a blanket suspension on everyone's payments, to save people having to do it themselves. I guess this way SS will still get a lot of people's full subscription. 1 Share this post Link to post Share on other sites
South Sider 114 Posted March 21, 2020 Be aware that if you have a Now TV Sky Sports set-length subscription, you can currently cancel it no questions asked. I had a 6 month commitment one I got on an offer, but they're offering cancellations on them all now. Share this post Link to post Share on other sites