It's Character Forming 1,156 Posted April 28, 2019 Yep, me too Share this post Link to post Share on other sites
CANARYKING 634 Posted April 28, 2019 Surely someone can sort this Share this post Link to post Share on other sites
Beetley Yellow 57 Posted April 28, 2019 It’s now such a problem as to render the forum almost unusable (on iPad at least). Here’s hoping that this post actually ‘arrives’... Share this post Link to post Share on other sites
Norwich R Us 59 Posted April 28, 2019 Yes it's shocking, probably the busiest time for archant and the service is failing, no good for anyone Share this post Link to post Share on other sites
Coneys Knee 932 Posted April 28, 2019 Someone somewhere please sort this. It’s so frustrating Share this post Link to post Share on other sites
Daz Sparks 1,119 Posted April 28, 2019 It's annoying for sure, but I count to 5 then refresh, works 99% of the time, first time. Â 1 Share this post Link to post Share on other sites
Canary Wundaboy 1,349 Posted April 28, 2019 2 hours ago, Norwich R Us said: Yes it's shocking, probably the busiest time for archant and the service is failing, no good for anyone It's falling apart precisely because it's busy, need to up the server size, increase the nginx connects or add another server to create a cluster. Share this post Link to post Share on other sites
kick it off 1,927 Posted April 28, 2019 The forum is falling apart again.... Seriously though, it's almost unusable at the moment. Really frustrating, especially for us exiles. Share this post Link to post Share on other sites
Herman 9,583 Posted April 28, 2019 It would have been nice to celebrate a bit with fellow Pink Un'ers, exiles and assorted loons....and read Ricardo's report. Share this post Link to post Share on other sites
ricardo 7,239 Posted April 28, 2019 Bit of shame it's not working properly. Continual refreshing seems to get a partial service though. Sort it out Archant. Share this post Link to post Share on other sites
sonyc 5,447 Posted April 28, 2019 Even clicking on this post you get 502! Â Share this post Link to post Share on other sites
Feedthewolf 4,789 Posted April 28, 2019 Such a shame that on a day when we all want to celebrate and bask in the glory of Premier League promotion, the forum is virtually unusable. Share this post Link to post Share on other sites
First Wazzock 863 Posted April 28, 2019 The bl00dy irony... Â As someone has put above, I click on a post called 502 Bad Gateway... And what comes up a poxy white screen with 502 Bad Gateway. Â Come on Archant sort it out Share this post Link to post Share on other sites
Making Plans 929 Posted April 28, 2019 On a Sunday? You'll be lucky Share this post Link to post Share on other sites
JayNCFC 14 Posted April 28, 2019 Given the number of ads this site must serve, I would have been sure that this would have been fixed sooner. Share this post Link to post Share on other sites
ROBFLECK 131 Posted April 28, 2019 It's one after the other this afternoon... Share this post Link to post Share on other sites
SwindonCanary 455 Posted April 28, 2019 Sort it out Archant, it only happens on the message board not the rest of the site. This what it says on the web " The HyperText Transfer Protocol (HTTP) 502 Bad Gateway server error response code indicates that the server, while acting as a gateway or proxy, received an invalid response from the upstream server." and this is how to fix it. -- https://blog.hubspot.com/marketing/502-bad-gateway Share this post Link to post Share on other sites
Crafty Canary 490 Posted April 28, 2019 I-pad, laptop it makes no difference. Archant are the Piswich of football forum administration! FFS, sort it out. Share this post Link to post Share on other sites
CANARYKING 634 Posted April 28, 2019 Seems to have got worse , going to give up till Monday, perhaps they can sort it but it’s BH ! Share this post Link to post Share on other sites
......and Smith must score. 1,306 Posted April 28, 2019 7 hours ago, sonyc said: Even clicking on this post you get 502! Â Just happened to me. Hilarious in a sad kind of way. One of the biggest days on this board and it's all gone pete tong. Share this post Link to post Share on other sites
Bill 1,788 Posted April 28, 2019 🎶 the board, the board is falling apart again 🎶 1 Share this post Link to post Share on other sites
Leedscanary 318 Posted April 28, 2019 Interestingly since this problem arose, there are none of the annoying ads in the middle of the threads Share this post Link to post Share on other sites
city4eva 202 Posted April 29, 2019 on the day we all wanted to celebrate , i couldnt get on all day, useless site 1 Share this post Link to post Share on other sites
CANARYKING 634 Posted April 29, 2019 ITS STILL BLOODY WELL HERE !!! Share this post Link to post Share on other sites
city4eva 202 Posted April 29, 2019 5 minutes ago, CANARYKING said: ITS STILL BLOODY WELL HERE !!! yep, its mostly ok, so better than yesterday Share this post Link to post Share on other sites
CANARYKING 634 Posted April 30, 2019 Have we heard anything from Sports Desk Pete ? Share this post Link to post Share on other sites
Petriix 2,821 Posted April 30, 2019 It depends on whether the site is hosted in house or by a third party. I'm having a bit of a nightmare with a hosting company right now and the technical support has been offshored to some incredibly obtuse and argumentative Eastern Europeans who take 24 hours to respond to each message and insist that it's my fault they have disabled my database. Yes, they need more servers, or to rewrite the code to try again rather than failing over whenever it fails to make a database connection. Share this post Link to post Share on other sites
Ian 1,116 Posted April 30, 2019 9 minutes ago, Petriix said: It depends on whether the site is hosted in house or by a third party. I'm having a bit of a nightmare with a hosting company right now and the technical support has been offshored to some incredibly obtuse and argumentative Eastern Europeans who take 24 hours to respond to each message and insist that it's my fault they have disabled my database. Yes, they need more servers, or to rewrite the code to try again rather than failing over whenever it fails to make a database connection. 502 is not a database connection issue or a code issue - it means the upstream server (PHP FPM I expect) is not available. It's also nothing to do with the web browser in usage, or the client type. There's a lot of partial and/or misinformation floating around on this thread. In simple terms, the web server (nginx in this case) handles the incoming connections from users' web browsers, and then decides what to do with it. For some files, such as images, it may serve them directly to the user, but in the event it determines it should be handled by another server (in this case I expect everything matching a .php file extension), it will try and connect to the other server(s) and return the response they give. In the event it fails, you get a 502 error indicating nginx has tried to contact the upstream server but not been able to. Whilst the specifics are hugely dependent on configuration, I don't think this forum's problems are resource related; my guess is that the nginx web server and the PHP upstream server run on the same machine. As the nginx server always returns promptly it indicates that RAM and CPU are not particularly stressed. In addition, it usually works 1 in x times if you refresh (although this doesn't help people who have POSTed long posts and lost them), making me think that either the PHP FPM server is not configured to allow enough connections to satisfy demand, and rather than waiting is rejecting connections, or that certain workers processes are dying and not being restarted correctly by the host process. It is also possible they're running multiple upstream services on different servers, and some are timing out - but usually nginx is intelligent enough to exclude upstreams that fail so I'm not sure it's that. In summary, I'm pretty sure this is a config issue that should be easy to fix. 2 Share this post Link to post Share on other sites