Budapest Canary 139 Posted November 18, 2017 Logged on to my account from outside the UK, game on, but no "watch game" button turned up, I got only the Radio Norfolk commentary without picture. Does anyone have the same problem? Share this post Link to post Share on other sites
nycanary 1 Posted November 18, 2017 Yes having same porblem. Link turned up briefly and then disappeared after video stopped. Infuriating. Share this post Link to post Share on other sites
peter-plastic 0 Posted November 18, 2017 same problem and no response from their support chat. At least, the Murphy goal has cheered me up Share this post Link to post Share on other sites
nycanary 1 Posted November 18, 2017 clearing cookies did the trick for me for now. Share this post Link to post Share on other sites
lharman7 39 Posted November 18, 2017 Yep had the same problem but after trying for 15 minutes it seems to be working fine now. Share this post Link to post Share on other sites
Guest Posted November 18, 2017 Still no luck with mine. Cleared everything as advised but no screen or commentary. Asking me to pay again which I will not. Share this post Link to post Share on other sites
lharman7 39 Posted November 18, 2017 It kept booting me out of my account and i had to put in my password a few times before it worked. Share this post Link to post Share on other sites
Willmeister 35 Posted November 18, 2017 Got some video on mine, but pretty unwatchable. Quality is awful and freezes about every 4 seconds. Anyone else having this issue? Share this post Link to post Share on other sites
Clever Farke 40 Posted November 18, 2017 Same here, just Radio commentary. Share this post Link to post Share on other sites
Making Plans 833 Posted November 18, 2017 It amazes me that Companies can''t get this sort of thing right. Surely in this day & age it''s not rocket science.There''s barely a week goes by when somebody posts that they got a problem and it isn''t working like it should.They take your money on false pretences and when you ask them for help and advice they ignore you Share this post Link to post Share on other sites
peter-plastic 0 Posted November 18, 2017 Just radio commentary on all browsers on laptop for me. Briefly, watched on app on phone. Now that''s gone. Now it''s saying, like Keelansgrandad got, that I need to upgrade (which I don''t). Share this post Link to post Share on other sites
Budapest Canary 139 Posted November 18, 2017 I tried it on Chrome, Firefox and Edge, without success. On Chrome not even the Watch Live Now button appeared on the other two it did, but screen remained black. At least we''re winning.... Share this post Link to post Share on other sites
Budapest Canary 139 Posted November 18, 2017 I complained via the "Chat" funuction, got a stock answer on troubleshooting, promising an agent, and then suddebly the stream appeared... Share this post Link to post Share on other sites
Taylor324 36 Posted November 18, 2017 Same here logged out and logged back in and ''watch appeared'' but with no commentary Seems a bit hit and miss - was expecting better for €120 Share this post Link to post Share on other sites
Robert Barnes 12 Posted November 18, 2017 Live in canada had no problem with video but had no commentery at all very dissatisfied with it, 1 game commentery next game none Share this post Link to post Share on other sites
Miss Demeanor 35 Posted November 19, 2017 Robert, a little tip. If you can''t get commentary, open the app again and select listen live. Leave the app open and go back to the live screen. That way you will have the radio comms with the picture. They may not be in sync but with a little pausing of either channel you can get it to marry up. Hope this helps, PM me if you have any other probs! Share this post Link to post Share on other sites
lappinitup 629 Posted November 21, 2017 Just nipping over to Germany ''ahem'' but I would like to see tonight''s game. Having just reading this thread from Saturday, it seems that iFollow is somewhat unsatisfactory so is it worth paying out my six Euros?ps: Although I have an iFollow account it hasn''t accepted debit card payment previously so is it worth the hassle? Share this post Link to post Share on other sites
BobLoz3 451 Posted November 21, 2017 [quote user="Robert Barnes"]Live in canada had no problem with video but had no commentery at all very dissatisfied with it, 1 game commentery next game none[/quote]This is because they only provide commentary for home games, so it''s strange that it wasn''t there if you''re talking about the game on Sat. There isn''t any commentary for away games, which are the only ones I watch via stream! Share this post Link to post Share on other sites
lappinitup 629 Posted November 21, 2017 [quote user="Willmeister"]Got some video on mine, but pretty unwatchable. Quality is awful and freezes about every 4 seconds. Anyone else having this issue?[/quote]Is it any better tonight? Share this post Link to post Share on other sites
Miss Demeanor 35 Posted November 21, 2017 Bob Loz, you have to open both watch live and listen live and you will get commentary on away games as well. As I say you will need to pause one or other to get them in sync. Share this post Link to post Share on other sites
ron obvious 1,302 Posted November 21, 2017 https://www.facebook.com/Browno/videos/10154857913917553/ Share this post Link to post Share on other sites
Making Plans 833 Posted November 21, 2017 Looks like they''ve sussed him out & blocked him Share this post Link to post Share on other sites
Making Plans 833 Posted November 21, 2017 He''s back Share this post Link to post Share on other sites
Making Plans 833 Posted November 21, 2017 But not for long Share this post Link to post Share on other sites
Van wink 2,994 Posted November 21, 2017 Ifollow has been excellent here in Germany.Shame about the game though. Share this post Link to post Share on other sites
Kanadyan Kanary 104 Posted November 21, 2017 [quote user="Mr. Meanor"]Bob Loz, you have to open both watch live and listen live and you will get commentary on away games as well. As I say you will need to pause one or other to get them in sync.[/quote]That doesn''t work for me. That was the first thing I tried and I was told by the tech guys that you cannot watch and listen simultaneously from the same login. Surprised you are able to. Share this post Link to post Share on other sites
Kanadyan Kanary 104 Posted November 21, 2017 [quote user="Mr. Meanor"]Bob Loz, you have to open both watch live and listen live and you will get commentary on away games as well. As I say you will need to pause one or other to get them in sync.[/quote]That doesn''t work for me. That was the first thing I tried and I was told by the tech guys that you cannot watch and listen simultaneously from the same login. Surprised you are able to. Share this post Link to post Share on other sites
Van wink 2,994 Posted November 21, 2017 Log in to the video and play the commentary on another device, you can pause one or the other till its in sync. Share this post Link to post Share on other sites
Bill 1,788 Posted November 21, 2017 [quote user="lappinitup"][quote user="Willmeister"]Got some video on mine, but pretty unwatchable. Quality is awful and freezes about every 4 seconds. Anyone else having this issue?[/quote]Is it any better tonight?[/quote]A friend informs me it was ok - with a commentary that made Peter Allis sound like Murray Walkerthough it did pause for a bit... or so I am toldA shame that some kindly soul has not pointed you in the right direction Share this post Link to post Share on other sites