NCFC198 2 Posted May 17, 2015 HiCan anyone help. Ordered my tickets online at about midday today but not received an email to confirm. Is this normal or should i be concerned? Share this post Link to post Share on other sites
Murphy and the Bricks 0 Posted May 17, 2015 Did it take paymen? There were a few people in the queue at Carrow Road today saying the same thing. Share this post Link to post Share on other sites
NCFC198 2 Posted May 17, 2015 Not sure if it took payment. Hasnt shown up on my credit card yet Share this post Link to post Share on other sites
Matt Juler 148 Posted May 17, 2015 Last night received the confirmation email within seconds. Have you checked any spam filters etc.? Share this post Link to post Share on other sites
Murphy and the Bricks 0 Posted May 17, 2015 Got my email confirmation in seconds too...if no confirmation and no payment taken suggest you di it again. Share this post Link to post Share on other sites
Branston Pickle 3,638 Posted May 17, 2015 It might be a delay if the site was busy - if you got to the page with an authorisation code and so on, I''d have bought it has gone through, but emailing the club might be an idea ( they can check if your cards have tickets allocated to them) Share this post Link to post Share on other sites
Matt Juler 148 Posted May 17, 2015 I''d try to buy online again. The system will only allow one ticket per customer number, so if it doesn''t let you buy you know it went through fine. Share this post Link to post Share on other sites
Yorkshire Canary 118 Posted May 17, 2015 Does not sound right. Got mine last night when the system was probably at its busiest and got immediate e mail confirmation. Share this post Link to post Share on other sites
Branston Pickle 3,638 Posted May 17, 2015 You''re right there Matt - only thought of that once I''d posted; the system will only allow one purchase per number so you can easily tell if it has been used Share this post Link to post Share on other sites
city4eva 207 Posted May 17, 2015 Got my confirmation straight away Share this post Link to post Share on other sites
Mr Jenkins 0 Posted May 17, 2015 NCFC198 wrote the following post at 17/05/2015 7:11 PM:Hi Can anyone help. Ordered my tickets online at about midday today but not received an email to confirm. Is this normal or should i be concerned? I should be concerned, had confirmation straight through last night. Check ur spam?Have a look on your account to make sure they have the right email for you. Share this post Link to post Share on other sites
Ashton - Earnshaw = Cureton. 0 Posted May 18, 2015 I''m in the exact same boat of having ordered tickets but not having any email confirmation.My online canary account says the tickets are bought and the transaction shows to have gone through on my online banking so surely it must have gone through, still a bloody pain though.I don''t have the time to sit on the phone in a que of 50 people at work to confirm its gone through, and the email I sent yesterday has not been responded to but that''s fair enough considering how busy the system is at the moment.fingers crossed really.Are there many of us with no email confirmation?? Share this post Link to post Share on other sites
Branston Pickle 3,638 Posted May 18, 2015 Seems likely that yours has gone through, Ashton, perhaps there''s an error in your email address on their database? I''ve had that before with somewhere we weren''t getting stuff through from, they would get our emails but replies were always auto-corrected (wrongly) so we never got them (and the staff were a bit dopey...) Share this post Link to post Share on other sites
LingoNCFC 0 Posted May 18, 2015 I''ve had the email comfirmation but the payment has not been taken from my account . Has anybody''s money been taken? Share this post Link to post Share on other sites
Badger 2,405 Posted May 18, 2015 I phoned through but got my email confirmation immediately as well. If I were you I would certainly call through to follow it up - the queue is not as bad today. Good luck! Share this post Link to post Share on other sites
Baywing 0 Posted May 18, 2015 Might I suggest you log into your account on the canaries ticket sale site and check your purchase history,Should show everything you have purchased this season including the ticket for wembley.....well mine does anyway And no I never received my email confirmation !! Share this post Link to post Share on other sites
