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Pete Raven

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Everything posted by Pete Raven

  1. If you have received both doses of the Covid-19 vaccine, with your second dose at least 14 days ago, your digital pass will be valid for 30 days from when you access it or download it as a PDF. The pass for a negative PCR test or rapid lateral flow test lasts for 48 hours.
  2. All here PC: https://www.canaries.co.uk/content/faqs-pre-register-your-covid-19-status
  3. Select All files in the upload box and the PDF will appear.
  4. Numbers - I'll see what I can find out and if it's commercially sensitive or not. Greavsy, send me an email with your details/issue and I'll see if I can get it hurried along.
  5. Hi PC, is there a 'Restore' button you can click? Here are the contact details for customer support: Email - digitalsubscriptions@archant.co.uk Tel - 020 8959 1173
  6. We've put a set of FAQs live now. They sit at the bottom of the Subscribe page on the Pink Un site here - https://www.pinkun.com/pinkunplus-the-pinkun-app but you can use this direct link to jump straight to the FAQs section of the page - https://www.pinkun.com/pinkunplus-the-pinkun-app#FAQ
  7. Your Pink Un+ subscription can be accessed on multiple devices and is not limited to just the device you signed up on. Depending on where you took out your subscription there are a few ways to activate access on other devices... If you subscribed via the Pink Un website, you can access on Android and Apple devices and our web view at https://app.pinkun.com by logging in using your email address and password If you subscribed within the app, you can access it on other devices on the same platform by tapping the 'Restore' button on the Subscribe window in the app on the new device to link your subscription If you subscribed within the app and wish to access on devices on a different platform or via our web view, please tap the 'Link your Apple Subscription'/'Link your Google Subscription' option in the ‘My Account’ section of the app and follow the steps to register an account. You will then be able to use the email address and password you register to login to the app on different devices and the web view at https://app.pinkun.com/
  8. All based on a login so I assume so but I’ll check and get back to you.
  9. There’s a thread pinned at the top of the message board and has been all week. You don’t have to pay to read the pinkun, the app provides extra content. You get a two-month free trial.
  10. No flags due to lack of volunteers. Probably won’t see them until the new year.
  11. After your initial two-month fee trial, yes, but it’s ridiculously cheap.
  12. I've fed this back to the sports boys and it should just be one of them on the live blog now, no scroll boxes either.
  13. No, I said the forum and the content within it is staying the same.
  14. Thanks CJ, the cheque's in the post. I'll put it to the boys but I think four voices would be too many for a podcast.
  15. The forum is the same login and password it always has been.
  16. Extra app-only podcasts and video on their way. It’s free for two months. Why not decide after then?
  17. If you have taken out your subscription within the app, you should not need to login to access content as the app will automatically recognise your subscription linked to your Apple/Google Play account. If you are being directed to the login screen when trying access content, please tap the 'My Account' button in the app and then tap the 'Restore' button. This should relink your subscription to the app and grant you access. If this doesn't work let me know.
  18. I've not seen any yet. You've got two months free to decide.
  19. Sorry to hear you have experienced this issue with your subscription. If you have taken out your subscription within the app, you should not need to login to access content as the app will automatically recognise your subscription linked to your Apple/Google Play account. If you are being directed to the login screen when trying access content, please tap the 'My Account' button in the app and then tap the 'Restore' button. This should relink your subscription to the app and grant you access. If this doesn't work let me know.
  20. If you've not already downloaded the new app and had a look around then please do so here: https://www.pinkun.com/pinkunplus-the-pinkun-app We're always after feedback so please do post any suggestions and questions below. The sports boys will be along shortly to keep you all in the loop.
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