Locky_football

I’m so annoyed they’ve moved this game with barely any notice! I’ve already got two events booked on that night and, even if I miss the match, I won’t be able to get to both activities on time now with the amount of traffic. Very frustrating!

I was thinking that, morty. They were queued back to Delias when I walked past just after 4.

Jarders, you should be fine. It says 65+ on our confirmation email. Changing the ticket to a different grade seems to have worked fine for some but not others. I wonder if it''s a browser issue?

Two Wembley tickets up for grabs for new season ticket holders and Priority Members: [url=http://mobile.canaries.co.uk/news/article/win-wembley-tickets-play-off-final-norwich-city-2463432.aspx]Info on club website[/url]

[url]http://www.canaries.co.uk/news/article/play-off-final-wembley-coach-travel-2462771.aspx[/url]On the buses: Updated departure information.CITY can confirm official Coaches travelling from County Hall to Wembley on Monday will set off from the earlier departure times of between 8am and 10am (was previously 9am to 10am).We have now sold out coaches travelling from County Hall, with 120 coaches carrying more than 6,000 members of the Yellow Army to Wembley.The Club has now arranged another departure point, from the Norfolk Showground, again leaving between 8am and 10am on Monday, The actual departure point is just off the roundabout opposite the Showground Hotel. Parking is available for supporters to park their cars.Tickets for coach travel from the Showground are still available for £25 per person. You can buy them online here, call the ticket office on 0844 826 1902 or visit the Carrow Road ticket office in person.

I''ve got two mates who share a season ticket for work/family/financial reasons and of course only one of them can get a ticket! They didn''t think to buy a priority membership either.

[url]http://www.eveningnews24.co.uk/sport/police_reveal_the_10_pubs_norwich_city_fans_can_drink_in_near_wembley_1_4078778[/url]

Sorry, worked out how to link now![url]http://www.eveningnews24.co.uk/sport/norwich_city_at_wembley_no_play_off_tickets_will_be_available_for_general_sale_while_middlesbrough_sell_out_1_4079431[/url]

Confirmation from the club:http://www.eveningnews24.co.uk/sport/norwich_city_at_wembley_no_play_off_tickets_will_be_available_for_general_sale_while_middlesbrough_sell_out_1_4079431

I hope all those police horses didn''t damage the pitch when they cantered on! I''m sure the manure they left behind will make the grass grow a bit greener!

Why is there so much conflicting information coming from the club about ticket upgrades and refunds?We queued for 2.5 hours on Sunday to be told by the ticket office manager that we had to come back with the tickets when they arrive and they''d try and upgrade the tickets (if Wembley let them) or refund us.I received an email that said to come to the ticket office with the tickets to make any changes.A mate called the club this morning to check and was told that neither would be possible!So, we''ll have to see ...!

http://mobile.football-league.co.uk/news/article/mike-dean-to-referee-sky-bet-championship-play-off-final-2461706.aspx

Mike Dean it is then ...

How can it not be a system error/bug when it shows one price on the checkout screen then you end up paying a totally different price when you click pay, without any chance of being able to rectify the error, which only became apparent on the final screen?! When my husband selected the five tickets, it showed his name and adult for all five, so he changed those to four other friends and family (including the 65+ ticket) and then proceeded to the next screen with them all showing adult.

I spoke to people in the queue today and they had various internet problems! We had this problem: http://services.pinkun.com/forums/mobilepinkun/cs/forums/3248094/ShowPost.aspx

I don''t think it''s been announced yet: http://www.football-league.co.uk/global/matchofficialsnews.aspx

[quote user="Yellowfuture"]From my experience the ticket manager is wrong. I updated the ticket on the screen to adult, the price was shown as full adult price but only when I actually made payment did it revert back to over 65 and the price dropped. It was too late then to do anything.[/quote] Yep, Yellowfuture, that''s exactly what we found. He was adamant it wasn''t their system though. Will have to head down the ground with the tickets when they arrive and hope something can be done. It''s just a hassle we don''t need, especially after queuing for 2.5 hours today!!

The ticket office manager said that we should have been able to change it from a 65+ ticket to an adult. There''s nothing wrong with doing that. He said that my husband hadn''t done it correctly though or otherwise we would have had five tickets all at adult prices.

The ticket office manager reckoned that it was my husband''s mistake and there''s nothing wrong with their system. He said we didn''t confirm it correctly onscreen. I don''t understand how it can be correct on the last screen then change to a different price and band as soon as we paid though?! He clicked on pay and the final confirmation screen popped up and it was too late then! The confirmation email confirms the cheaper, 65+ ticket too. I would be interested to hear from people who have managed to upgrade their tickets online without any problems! We used Firefox as the browser - could it be this that caused a problem?

Well, that wasn''t too helpful! After queuing for 2.5 hours, the ticket office manager said there probably isn''t anything we can do. He reckoned it was our error and we should have confirmed it on the page. This is despite the final page showing one price and the confirmation email another. We''ve got to take the tickets back to the ticket office when they arrive and see if the club can ask Wembley to upgrade or refund the tickets.

I doubt the club care, Matt - there are plenty of tickets to go around (all season ticket holders and priority members are guaranteed a ticket) so why does it matter if you''re prepared to upgrade the ticket properly? Currently in the queue so will update later on what they say.

Has anyone else had this problem? My husband just bought five tickets using the Friends and family option. His uncle is 65+ but can''t make the game so he made sure that all the tickets said Adult in the drop-down box and the price reflected this. When he clicked buy, it reverted back to a 65+ ticket and the amount was less! Bvgger! I assume this will be a queue at Carrow Road for five hours tomorrow job?! Hopefully they can change the price of the ticket. It seems there are bugs in the system because when he bought the tickets for the match today only one of the five season tickets under his Friends and family account had an activated card - the others arrived as paper tickets.